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  • Thank you for shopping at Rachael Phillips Photography.

    By placing an order on my website, you accept the Terms of Sale set forth below. Please read through my terms thoroughly. These items may be updated at any time; please check back for updates.

    The website resides at: https://www.rachaelphillipsphotography.co.uk

  • Terms and conditions

    Photography Session Terms & Conditions

    In the following terms & conditions “the photographer” shall mean Rachael Phillips Photography as Rachael Phillips Photography. “The client(s)” shall be those persons defined in correspondence. It is mutually agreed that the following terms of agreement form an integral part of this contract and cannot be varied in any way by the client(s) unless such conditions are expressly agreed by the photographer in writing. By booking with the photographer you agree to the below Terms and Conditions.

    Booking Fee:

    An agreed non-refundable booking free is required at the time of booking in order to reserve and secure chosen time and date. The booking fee shall be applied to all Portrait sessions including mini sessions. Booking fees are none refundable. 

    Payments:

    Booking fee is required immediately to confirm the chosen session ie: offer, promotion or session time/date. 

    Payment for all extra items ordered must be made at the time of ordering. Prices for prints, digital images, mounts and framing options are available upon request.

    Any payments must clear before products are made available.

    Display:

    The client(s) hereby allow(s) the photographer to display any photograph covered by this contract and to generally promote the business in advertising, brochures, magazine articles, websites, sample albums etc, unless agreed otherwise.

    Creative Licence:

    Rachael Phillips Photography shall be granted creative and artistic licence in relation to the choice of locations and poses used. Rachael Phillips Photography judgement on photographic style and the number of photographs taken shall be deemed correct. Some photographs may not be possible due to changes of the weather and the availability and willingness of subjects or props, Rachael Phillips Photography will do their best to honour any requested photographs, but do will not guarantee any specific picture nor incorporate any specific background, location or group arrangement.

    Copyright:

    The 1998 Copyright, Designs, and Patents Act assigns copyright to Rachael Phillips Photography, unless at the time of booking a release is negotiated. By purchasing images in either print or digitally you are purchasing the right to the image, not the copyright and therefore have no rights to reproduce the image in anyway. You may not copy the photographs taken under this contact, or allow copies to be made photographically, electronically, or by any other means. This is a standard condition for professional photographers.

    Force Majeure:

    In the unlikely event of total photographic failure, injury or sickness beyond Rachael Phillips Photography’s control, their liability shall be limited to a full refund of all monies paid. Alternative dates shall be offered where possible before a refund is considered. Your statutory rights are not affected. She will do her best to find a replacement first, however this cant not be guaranteed.

    Cancellation:

    If Rachael Phillips Photography has to cancel the appointment for reasons beyond their control (death, injury, sickness, etc.), their liability shall be limited to a full refund of all monies paid. If the Client cancels the appointment within 48 hours of the reserved appointment an additional Booking fee of £10 fee shall be required to rebook.

    Cancellations shall not receive a refund.

    Postponement Due to Adverse Weather:

    If the appointment has to be cancelled by Rachael Phillips Photography due to adverse weather conditions a new, mutually agreed appointment will be made. 

    Complaints Procedure:

    Please address any complaints to Rachael Phillips Photography by email or writing. We will endeavour to respond to any complaint within 5 working days of receipt.

    Refunds and replacements:

    Due to the personal nature of photography refunds are unavailable. If you return a defective, faulty or non-conforming product to Rachael Phillips Photography, the product will be inspected. If a defect or fault is found or the product does not match your purchase, a replacement shall be ordered. If no fault is found and the product is as advertised, then the original product shall be returned to you. If the photo session does not fulfil your expectations a rescheduled photo session shall aim to put your concerns right. Booking fees are none refundable due to holding a date and time in my diary. Promotions and offers are none refundable as standard. These discounts are in place with the terms attached of the booking fee.

    Rachael Phillips Photography will try to provide a safe environment for photo sessions, but some aspects are out of the photographers control, including but not limited to, cables, hot light bulbs, edges of backgrounds and light stands etc. I ask clients to take extra care when entering a working place/home set up. Please ensure you don't let your children play with studio lights and props.

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    Rachael phillips photography | newborn and wedding photographer | Nottinghamshire

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